Cancellation Policy
Your appointments are very important and are reserved specifically for you. We understand that sometimes schedule adjustments are necessary; so we respectfully request a 24-hour notice for cancellations.
When you forget or cancel your appointment without notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services. All of our appointments are confirmed 48- hours before your scheduled appointment time. Since the services are reserved for you personally, a cancellation fee will be applied which is 30% of service chose upon booking. Less than 24 hours will result in a charge of 15% of the reserved service amount. "NO SHOWS” will be charged 100% of the service amount.
Clients are given a 15 minute grace period before rescheduling is required.